Consumer Advice Articles
Browse our consumer advice guides and expert advice.
Consumer Advice Articles
2 articles in this topic

Why Customers Choose Verified Businesses (And What It Means If You Are Not One)
Eight in ten UK consumers say they check credentials before hiring a tradesperson. If your business is not verified, you are losing work to competitors who are. Here is what verification actually means and why it matters more than ever.

How to Spot a Cowboy Builder: 10 Red Flags Before You Sign Anything
Rogue traders cost UK homeowners an estimated £3.5 billion every year. From cash-only demands to suspiciously cheap quotes, here are the warning signs every homeowner should know — and what to do if you spot them.
Helpful Resources at a Glance
Everything you need to know before starting your next home project — from hiring tips to understanding your rights.
Hiring a Tradesperson
Essential checks before hiring — licences, insurance, references, and red flags to watch for.
Browse Vetted ProsGetting Fair Quotes
How to compare quotes properly, what to include in a brief, and typical UK pricing ranges.
Request QuotesYour Consumer Rights
Know your rights under UK consumer law — what to do if work is substandard or incomplete.
Get AdviceSeasonal Maintenance
Month-by-month home maintenance checklist to keep your property in top condition year-round.
Read ArticlesHaving an Issue with a Tradesperson?
Our step-by-step consumer advice guide walks you through exactly what to do — from documenting the problem to seeking resolution.


